Your clients must be hard to please, right?
They’re very particular! They know what they want and it’s our job to not only deliver, but exceed their expectations. This way we ensure regular repeat business as well as referrals from their associates. Ultimately, it’s about the most invaluable commodity we all have, which is time. With our services, the client can just show up and know that every aspect of their trip has been well thought out, ensuring they leave Dubai with fantastic memories.
Who are your clients, typically?
The majority tend to be male, high net worth individuals aged 25-40, from the UK and mainland Europe, mostly from sports and finance backgrounds. We also get female business owners and corporate executives arranging large mixed groups.
Do your clients pay a fee for your services, or do you offer a subscription?
Our fees are incorporated into the booking to make it as hassle free as possible for the client, I find this works better than a subscription service.
What restaurants are requested most often?
Places like Zuma, Opa, Nammos and Twiggy are popular. We often arrange prime time bookings at restaurants for large groups, private dining room hire and last minute bookings.
What about beach clubs?
Always. The most memorable was when a client wanted to sail on a 120ft yacht from Dubai Marina to a beach club with 20 friends. We organised the yacht hire, on-board catering and finishing touches, including a VIP reception and table at a beach club.